Prep-Center

We cater to all logistics solutions

FAQ"s

PREP CENTER

FAQ's

What happens after I send my goods to you?

When you place any order from the store or supplier you will be buying your items from. The you will then have them delivered directly to us.

Once your items arrive at our facility, we will receive and inspect each  box and its contents.

Once the product is ready for shipment (If you are happy for us to have child access to your seller central account, we can create the shipment for you reducing the stress and time for you, otherwise we can tell you the items, quantity and box sizes so that you create the shipment and send us the labels.
We will pack each item to its needs, e.g. polybag or just label etc
The final step of this process is to pack and weight the boxes and request the shipping labels from your Amazon seller Account.
Then we will book UPS/ DPD for collection from our address to collect your goods. 

How do we pay?

We will send you an invoice that would be paid by bank transfer upon receipt.

What quality control processes do you have in place?

When we receive your Parcels, we will receive and inspect your items. If there are any issues we will contact you  and provide photos. Any damaged stock we will separate until you give us an instruction of what you would like to do. 

Once the prep work has been carried out we will re-inspect the items to ensure the high quality standards that we want for our clients and then be placed into shipment and ready to be sent. 

How will I know when my goods arrive with you?

As part of the fulfilment process you will be given a FBA order worksheet. This will be a google sheet on cloud which can be at anytime with a viable internet connection.
Once you order with a supplier you will fill out worksheet with details of the items you have bought.
On receiving your goods we will update the worksheet with the date, quantity and item details.

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